Shipping policy

Shipping at TFA Treasures

At TFA Treasures, every order is created with care to help you celebrate meaningful moments. Because many of our items are personalized or made to order, our shipping process is designed to balance quality craftsmanship with fast, reliable delivery.

Processing Time

Most items are made to order.

  • Orders are typically processed within 1–3 business days
  • Personalized items (including necklaces, plaques, platters, dinnerware, and custom apparel) may require an additional 1–2 business days for engraving and quality checks

Production begins shortly after your order is placed to ensure timely delivery.

Estimated Delivery Time

After your order ships, you will receive a tracking link via email.

  • U.S. Orders: 2–5 business days after dispatch
  • International Orders: 10–21 business days after dispatch (varies by destination and customs)

Total estimated delivery time (U.S.): 4–10 business days from order date.

Time-Sensitive Orders

Many of our products are purchased for special occasions. If you need your order by a specific date, we recommend placing your order early. You may also contact us before ordering for guidance on delivery timing.

Shipping Costs

Shipping rates are calculated at checkout based on your location and order details.

  • Promotional free shipping offers, when available, will be displayed at checkout

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information so you can monitor your delivery.

Delays, Lost, or Missing Orders

If your order has not arrived within the expected timeframe:

  1. Check your tracking link for the latest updates
  2. Contact us at info@tfatreasures.com

If your order has not been delivered within 60 days of purchase, we will issue a full refund.

This guarantee does not apply to:

  • Incorrect or incomplete shipping addresses provided at checkout
  • Failed delivery attempts or unclaimed packages

International Orders

Customs duties, import taxes, and other charges are not included in our prices and are the responsibility of the customer. These fees vary by country.

Returns

Return eligibility depends on the type of item purchased. Please refer to our Refund Policy for full details.

Summary:

  • Damaged or defective items: contact us within 15 days of delivery
  • Non-personalized apparel: returns accepted within 30 days of delivery

Contact Us

For questions about your order or shipping: